MATCHCX

    Privacy Policy

    Last Updated: December 27, 2026

    At MatchCX ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.matchcx.com or engage with our services.

    MatchCX operates under the laws of Nova Scotia, Canada. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), and other applicable data protection laws.

    1. Data Controller

    For the purposes of the GDPR, MatchCX is the "Data Controller" of the personal data you provide to us. Our registered address is in Nova Scotia, Canada.

    2. Information We Collect

    We may collect personal information that you voluntarily provide to us when you:

    • Contact us via our website forms or email.
    • Sign up for our newsletter or insights.
    • Engage our consulting or advisory services.

    This information may include your name, email address, phone number, company name, job title, and any other details you choose to provide. We collect this data on the legal basis of our legitimate business interests and/or your consent.

    3. How We Use Your Information

    We use the information we collect for various business purposes, including:

    • Providing and improving our consulting services (Contractual Necessity).
    • Communicating with you about your inquiries or projects.
    • Sending you industry insights, updates, and marketing communications (based on Consent, which you may withdraw at any time).
    • Complying with legal obligations.

    4. Information Sharing and Disclosure

    We do not sell, trade, or rent your personal information to third parties. We may share your information with:

    • Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business (e.g., hosting, email marketing), subject to strict data processing agreements.
    • Legal Requirements: If required by law or in response to valid requests by public authorities.

    5. International Data Transfers (GDPR Notice)

    MatchCX is based in Canada. If you are accessing our services from the European Economic Area (EEA), please be aware that your information will be transferred to, stored, and processed in Canada.

    The European Commission has determined that Canada offers an adequate level of data protection for personal data transferred from the EU (Adequacy Decision). This means your data remains protected by Canadian law (PIPEDA) which is considered equivalent to EU standards.

    6. Your GDPR Rights

    If you are a resident of the EEA, you have specific data protection rights, including:

    • The right to access: You have the right to request copies of your personal data.
    • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
    • The right to erasure: You have the right to request that we erase your personal data ("Right to be Forgotten").
    • The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
    • The right to object to processing: You have the right to object to our processing of your personal data.
    • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

    To exercise these rights, please contact us at jeff.clements@matchcx.com. We have one month to respond to you.

    7. California Privacy Rights (CCPA)

    If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, and the right not to be discriminated against for exercising these rights. We do not sell personal information.

    8. Data Retention

    We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for tax and accounting purposes).

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

    10. Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

    MatchCX
    Nova Scotia, Canada
    Email: jeff.clements@matchcx.com
    Phone: +1 (902) 577-7961